World leading motorsport home entertainment
4.8

Terms and conditions

Please read these Terms and Conditions carefully before using the website

Welcome to Dukevideo.com run by Duke Marketing Ltd. By using this website, the user ("user" or "you") agree to the following terms of use. If you do not agree to these terms of use, you should exit the website.

Dukevideo.com reserves the right to alter the contents of this website at any time without notice to you. Your continued use of this site implies that you accept to be bound by any updated version of this site.

You may wish to open these terms and conditions in another browser window so you may print them out.

Copyright

All content included on this site including but not limited to web site design, text, images, graphics, audio clips, visual clips, logos, button icons, page layout, underlying code and software and the selection and arrangement thereof are either the property of Dukevideo.com or its contents suppliers and are protected by UK and international copyright laws. All software used on this site is the property of Dukevideo.com and is protected by UK and international copyright laws ALL RIGHTS ARE RESERVED. Permission is granted to electronically copy and to print in hard copy portions of this Web site for the purposes of placing an order with Dukevideo.com and using this website as a shopping resource only. Any other use of materials on this Web Site including reproduction for purposes other than those noted above, modification, distribution, transmission, broadcasting republication, downloading or uploading without the prior written permission of Duke Marketing is strictly prohibited.

Notification of Copyright Infringement

Dukevideo.com will, in appropriate circumstances, terminate the accounts of users who infringe the intellectual property rights of others. If you believe that your work has been used or copied in a way that constitutes copyright infringement, please provide our Legal Department with a Notice containing the following elements:

  • a physical or electronic signature of the person authorised to act on behalf of the owner of the copyright interest that is alleged to have been infringed;
  • a description of the copyrighted work or works that you claim have been infringed and which you request to be removed from the site;
  • a description of the location of the material that you claim is being infringed;
  • information sufficient to permit Dukevideo.com to contact you, such as your physical address, telephone number and e-mail address;
  • a statement by you that you have a good faith belief that the use of the material identified in your Notice in the manner complained of is not authorised by the copyright owner, its agent, or the law;
  • a statement by you that the information in your Notice is accurate and that you are the copyright owner or are authorised to act on the copyright owner's behalf.

You can notify Dukevideo.com of any claims of copyright infringement at the following address:

Dukevideo.com
Duke Marketing Ltd
Champion House
Douglas
Isle of Man
IM99 1DD

Trademarks

Dukevideo.com and all page headers, custom graphics and button icons are service marks, trademarks, and/or trade dress of Dukevideo.com. All other trademarks, product names and company names or logos cited herein are the property of their respective owners ("Third Party Trade Marks"). You are not permitted to use the Dukevideo.com Trademarks or Third Party Trademarks without the prior written consent of Dukevideo.com or such third parties that may own the Trademarks

For further information on Intellectual Property matters contact our Head Office at:

Dukevideo.com
Champion House
Douglas
Isle of Man
IM99 1DD

Amending The Terms & Conditions Of Use

Dukevideo.com may add to, change or remove any part of these Terms and Conditions of Use at any time, without notice. Any changes to these Terms and Conditions of Use or any terms shown on this website or any subsite hereof, apply as soon as they are shown. By continuing to use this website after any changes are posted, you are indicating your acceptance of those changes. Dukevideo.com may add, change, discontinue, remove or suspend any other content displayed on this website, including features and specifications of products and services described or depicted on the website, temporarily or permanently, at any time, without notice and without liability.

Children Under 18

If you are under 18, you must ask your parents or a guardian before you:

  • E-mail the website, or ask Dukevideo.com to e-mail anything to you;
  • Send in any information to Dukevideo.com;
  • Buy anything online

By continuing to use this website and any of the services offered, you are confirming that you have received the consent of your parents or a guardian. PLEASE NOTE that all minors are recommended to discuss these terms and conditions with their parents before they complete the registration process.

In order to place an order with Dukevideo.com you will need to register to use the site

In return for allowing you to use the Dukevideo.com web site and benefiting from our services, you agree that any information you provide us about yourself at any time will be true, accurate, current and complete and that you will ensure that this information is kept accurate and up to date. If incorrect information is supplied any contractual obligation Dukevideo.com has is immediately null and void.

If you send communications or materials to this website by electronic mail or otherwise, concerning any comments, questions, suggestions or the like, all such communications are, and will be treated as, non-confidential and non-proprietary. Thus, you give up any claim that any use of such material infringes any of your rights including moral rights, proprietary, or any other right, including the right to approve the way in which Dukevideo.com uses such material.

Any material submitted to this website, may be adapted, broadcast, changed, copied, disclosed, licensed, performed, posted, published, sold, transmitted or used on a royalty free basis by Dukevideo.com anywhere in the world, in any medium, in perpetuity.

Please note that this provision does not relate to any personal data that you submit which will be dealt with in accordance with the provisions of this website's 'Privacy Policy' which is part of these Terms and Conditions.

Privacy

We treat your privacy very seriously. Dukevideo.com's Privacy Policy provides details about the type of information we may collect from you and details of how we may use this information. You are asked to read our Privacy Policy, which forms a part of these Terms and Conditions and sets out the way in which your personal data is handled.

Your data will never be given to third parties without your strict consent.  All data is held in accordance with the applicable Data Protection and consumer legislation.  In order to provide a great customer experience we use some trusted third-party service providers, such as analytical and email marketing tools which may include the collection and/or tracking of certain data and information regarding the characteristics and activities of visitors to this website. As such, we may disclose certain personal data to such third-party service providers in connection with their provision of services to you. We may communicate with you via email regarding a transaction or order.  Our email newsletter operates on an opt-in policy, and you will only receive relevant product promotions, news and updates if you have actively subscribed to our newsletter.  At all times you have the right to opt-out from our newsletters using unsubscribe links contained within these emails.

Use of the Site

You agree that you will only use our web site in a way which is consistent with our terms and conditions and which complies with applicable laws and regulations. In particular you agree that you will not use our web site to upload or send any material which contains software viruses or other codes, files or programs designed to interrupt, destroy or limit the functionality of any computer software, hardware or telecommunications equipment or in any other manner which would interfere with or disrupt our web site. You acknowledge that our web site and any goods that you obtain from our web site are provided for your personal use only and may not be used for any commercial purposes or distributed commercially without our permission.

Purchasing Goods

The Help Section tells you how to order and pay for products. It also addresses any questions you might have about delivery of your products, your right to cancel orders or return faulty products to us and our quality assurance. You can find details of the Duke Guarantee in Customer Services area.

All prices shown on our website are inclusive of VAT where applicable. Please note that outside the UK you may be subject to your own local tax/import duties. We do not assume any responsibility for these charges. If you are in any doubt we recommend that you check with your local Customs & Excise Office before making a purchase.

Discounts and promotions

General Terms and Conditions
Duke reserves the right to end promotions at any time.
Discount vouchers & promotions are redeemable against in-stock items.
Orders for out of stock items will be accepted at Duke’s sole discretion.
Discount vouchers/promotions cannot be used to purchase gift vouchers or tickets in any circumstances.
Discount vouchers/promotions cannot be used in conjunction with any other voucher offer.
Discount vouchers/promotions cannot be used in conjunction with Duke Club Points.
Vouchers & Promotion codes are single use per account.
Promotion codes can only be redeemed through our online store - www.dukevideo.com.
Vouchers & promotion codes can only be used on specified Duke DVDs, blu-rays and downloads and exclude clothing, box sets, tour and event tickets, and third-party items.
Discount vouchers/promotions cannot be applied retrospectively.
Online use only.
Minimum spend requirements are exclusive of any shipping costs.
Orders containing excluded brands are not valid for any promotion.

Email Exclusive (including Duke Club discount promotions)

Enter your UNIQUE code at basket
Single use per account
No Minimum spend required unless stated
Excludes items: Box Sets, Clothes, Books, Tickets, Vouchers unless otherwise stated
Limited Offer
General Terms and Conditions apply

Next Order Voucher

Enter your UNIQUE code at basket
Single use per account
No Minimum spend required
Excludes items: Box Sets, Clothes, Books, Tickets, Vouchers unless otherwise stated
Limited Offer
General Terms and Conditions apply

Email Sign Up Voucher
Promotion for new customers only
One use per account
Sign-In or register before entering code
Enter code at basket
No minimum spend required
Product restrictions may apply
Limited Offer
General Terms and Conditions apply

Customer Survey
Complete survey and receive a voucher code to be redeemed at checkout.
One use per account
Sign-In or register before entering code
Enter code at basket
No minimum spend required
Product restrictions apply: Excludes Gift Vouchers, Tickets, Books, Clothing, Box Sets
General Terms and Conditions apply

Affiliate or referral promotions
Enter the code provided at basket
No minimum spend required
Excludes items: Gift Vouchers, Tickets, Books, Clothing, Box Sets
Only valid for verified users of affiliate websites
Offer may end at any time.
General Terms and Conditions apply

Non-motorsport Clearance Sale

No Voucher or code required
No minimum spend required
Duke may add or remove products from this promotion at its sole discretion and with no warning
Stock is strictly limited
Duke reserves right to end this promotion at any time
General Terms and Conditions apply

Pre-Ordering items from Dukevideo.com

Dukevideo.com will pre-authorise and charge for all pre-ordered goods in advance of dispatch. The reason is to ensure that stock is allocated against your order and to provide sufficient time to pick, pack and customise the shirt (Where applicable) in time for the launch date. It is also sometimes necessary for the customer to confirm details contained within the order.

Links

Dukevideo.com may choose to provide links to sites owned by Dukevideo.com and associated companies from time to time and may also choose to provide links to sites that are owned by third parties that are not connected with Dukevideo.com. All links are provided for your convenience only. Access to sites that are owned by third parties is at your own risk and Dukevideo.com has no responsibility or liability for these third-party sites.

Availability

Dukevideo.com will use all reasonable endeavours to ensure that this web site is fully operational at all times. However we cannot guarantee that the web site will be fault free. In particular access to this web site may be interrupted or restricted to allow for emergency or routine repairs or maintenance to be carried out or the introduction of new facilities or services.

Further, by using this website and any subsite, you acknowledge and agree that the Internet uses elements and relies upon services, input and facilities which are not within the control of Dukevideo.com and if Dukevideo.com is totally or partially prevented or delayed in the performance of any of its obligations in providing a particular service, such a situation will constitute a 'force majeure' and Dukevideo.com shall be excused the performance for so long as such a situation endures.

For the purposes of these Terms and Conditions, the term 'force majeure' shall be deemed to include any cause affecting the performance by Dukevideo.com of its obligations arising from or attributable to acts, events, omissions or accidents beyond the reasonable control of Dukevideo.com and in particular, but not by way of limitation, shall include strikes, lock-outs, other industrial action, actual or threatened terrorist action, civil commotion, riot, crowd disorder, invasion, war, threat or preparation for war, fire, technical or power failure, software, hardware or telecommunication or other network failures, interruptions, disruptions or malfunctions, explosions, storm, flood, earthquake, subsidence, structural damage, epidemic or other natural or physical disaster, any legislation, regulation, rule or ruling of government, court or any competent authority.

Dukevideo.com reserves its right to restrict, suspend or terminate your use of this web site or any of our services at any time if we believe, in our absolute discretion, that you have breached these terms and conditions.

You agree to indemnify, defend and hold Dukevideo.com and, all of its associate companies, their directors, employees, information providers, licensors and licensees, officers and partners, (collectively, "Indemnified Parties") harmless from and against any and all liability and costs (including, without limitation, legal fees and costs), incurred by the Indemnified Parties in connection with any claim arising out of any breach by you of these Terms and Conditions. You will co-operate as fully as reasonably required by Dukevideo.com in Dukevideo.com's defence of any claim. Dukevideo.com reserves the right, at their own expense, to assume the exclusive defence and control of any matter and you shall not in any event settle any matter without the written consent of Dukevideo.com.

Alterations

We may amend this web site and our services any time with or without notice to you.

Complaints and Comments

If you have any complaints or comments about our web site or any of the products supplied to you, please contact Dukevideo.com through the Contact Us section on the website. Alternatively, you can call us Monday-Friday between 9am and 5.30pm local UK time. UK customers should call 01624 640006. Customers from outside the UK should call +44 1624 640006 

Miscellaneous

The Terms and Conditions together with our Help Section and Privacy Policy contain the full and complete understanding between Dukevideo.com and you. No advice or information, whether oral or written, obtained by you through or from the web site or from any conversations with our staff will operate to vary these terms and conditions.

The Terms and Conditions of website usage together with our Help Section and Privacy Policy and all contracts made under them shall enure for the benefit of any successors and assignees of Dukevideo.com.

Email Service

In situations where the Dukevideo.com may give you the option to subscribe to its email service which will update you with news or information which it considers to be of interest to you, your use of the content received through the email service will be subject to these Terms and Conditions of Use.

Limitation Of Liability

To the fullest extent permitted by applicable laws, Dukevideo.com nor any of their respective directors, employees, affiliates or other representatives will be liable for loss or damages arising out of or in connection with the use of, or inability to use, the materials in and/or facilities or services offered through this website, including, but not limited to, indirect or consequential loss or damages, loss of data, income, profit or opportunity, loss of or damage to property and claims of third parties, even if the Club and/or Dukevideo.com have been advised of the possibility of such loss or damages or such loss or damages were reasonably foreseeable. If this clause is unenforceable in whole or in part in any jurisdiction due to relevant laws, then in no event shall Dukevideo.com's total liability to you for all damages, losses, and claims (whether in contract, tort (including, but not limited to, negligence), or otherwise) exceed the amount paid by you, if any, for accessing this website.

Disclaimer

Dukevideo.com has taken all reasonable care in the preparation of the contents on this web site, but makes no representation or warranty of any kind with respect to the operation of the site or the information, content, materials, or products included on this site. To the extent permitted by applicable law, Dukevideo.com makes no warranty, express or implied, as to the accuracy, completeness or currency of the information contained in any of the materials on this web site. Dukevideo.com reserves the right to change price and availability information without notice.

 

Dukevideo.com shall not be liable to any person for any loss or damage that may arise from the use of any of the information contained in any of the materials on this web site.

dukevideousa.com reserves the right to change price and availability information without notice.

Dukevideo.com reserves the right to decline orders for bulk or high value purchases

No exclusions of Dukevideo.com's liability in these Terms shall apply to any damages arising from death or personal injury caused by the negligence of Dukevideo.com or any of its directors, employees or agents or fraudulent misstatement. 

 


 

 

Dukevideo.com shall not be liable to any person for any loss or damage that may arise from the use of any of the information contained in any of the materials on this web site.

dukevideousa.com reserves the right to change price and availability information without notice.

Dukevideo.com reserves the right to decline orders for bulk or high value purchases

No exclusions of Dukevideo.com's liability in these Terms shall apply to any damages arising from death or personal injury caused by the negligence of Dukevideo.com or any of its directors, employees or agents or fraudulent misstatement. 


Indemnity

You agree to indemnify and hold Dukevideo.com, and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any claim or demand, including reasonable solicitor's fees, made by any third party due to or arising out of content you submit, post to or transmit through the Site, your use of the Site, your connection to the Site, your violation of the Terms and Conditions, or your violation of any rights of another person or entity.

HTML Links

Some hypertext (HTML) links on this web site lead to web sites, which are not under the control of Dukevideo.com. Accordingly, Dukevideo.com makes no representation or warranty concerning the content of these web sites and accepts no responsibility or liability in respect of the material on any web site, which is not under Dukevideo.com's control. Dukevideo.com is providing these hypertext links to you only as a convenience, and the inclusion of any such hypertext link does not imply an endorsement by Dukevideo.com of the linked site or imply any relationship between Dukevideo.com and the hyper-linked organisation or individual.

Governing law and jurisdiction

This web site is controlled and operated by Dukevideo.com from its offices in the Isle of Man. We make no representation that materials on this Site are appropriate or available for use in other locations, and accessing them from territories where their contents are illegal is prohibited. Customers who access this web site from locations outside the United Kingdom do so at their own risk and on their own initiative and are responsible for compliance with local laws, to the extent that any local laws are applicable.

All terms and conditions contained on this web site shall be governed by and construed in accordance with Manx law. By using this web site, you hereby submit to the exclusive jurisdiction of the courts of the Isle of Man for the resolution of any dispute arising under or in connection with these Terms or your use of this web site.

Nothing in these Terms shall in any way be deemed to restrict or affect your statutory rights under Manx law. 

 

Cookies

By using this site you consent to our use of cookies to keep track of what you have in your basket and whether you have logged in to the website. To shop at Duke Video you need to make sure that cookies are enabled, though you can still make use of the website for browsing or research purposes with cookies disabled.